What skills are essential for the role you’re in?Įmpathy seems an obvious one, but is underestimated in such a people-focused job.
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The main perk would definitely have to be having the ability to positively influence the lives of our employees, whether that is through hiring the right people to continue our lovely culture, developing our managers to become even better managers or even just introducing free fruit each month! At Joules, we have a low employee exit rate, but nevertheless, it’s always sad to see a member of our team go. With HR comes a lot of responsibility, and like any role, there are elements that aren’t as enjoyable as others. The growth and progress made since then has been completely mind-blowing. Why did you choose your current organisation to work for?īeing a family company, the HR function in Joules has only been in place over the last four years and I was drawn to the depth of that opportunity: growing a department and infrastructure almost from scratch. This means that each day really is varied: I might be sitting down with our senior leadership team at an offsite to craft our learning and development offer for the year ahead, or thinking about how we establish our business in another country. The HR team has a fantastic reputation within Joules: our professionalism, commerciality and pragmatism are recognised by all levels, and as such, we are often sought out for our opinions. What does a typical day look like for you? The real challenge is not getting too excited and taking things one step at a time!
The most rewarding part of my role is also the most challenging – it's the fact that there is still a lot to do and we can’t do it all at once! Each day I spot new ways in which my team and I can add value to the business. We’re always finding fresh and exciting challenges, and as we grow internationally our learning is constant.
What is the most rewarding part of your role? They really understand the challenges for their business partners and deliver commercial and practical advice as well as supporting with organisational design, recruitment, and talent management. My HR business partners work hand in hand with their respective business functions. The HR team is made up of generalist and specialist roles: our centralised resourcing team work incredibly hard at finding brilliantly talented people, and our reward function who's responsible for payroll, benefits, pensions and all other employee lifecycle transactions. I have a great team of 12 whose day to day role is to look after 1,400 employees across our head office in Market Harborough, our distribution centre in Corby and our teams in France, the US and China. Alongside my wonderful team, I am responsible for looking after our employees, ensuring that we attract and recruit brilliant people, engage and excite our employees, develop their skills and retain the great talent that we have in our business.
I am HR director at international lifestyle brand Joules. 2002-2005, regional HR Manager/site HR manager Supply Chain, Sainsburys.2005-2008, head of HR Logistics, Manor Bakeries Premier Foods.2012-2013, HR manager/business partner, Joules.
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